In recent years, more and more sellers have opened stores on eBay, and competition is very fierce. The platform generally evaluates sellers’ store performance, including shipping performance. So how does eBay check the seller’s shipping performance? This will be introduced in detail below.
Generally, sellers need to inform buyers of the logistics order number via email after the goods are shipped, and buyers can use the logistics order number to query the logistics information of the package on the logistics inquiry page of the platform. Buyers can also contact the merchant through the “Buyer Alias Email Address” on the “View order details” page to inquire about the logistics order number and logistics status. In addition, buyers can also contact the seller by email. The buyer can find the email address in “View order details”-“Buyer Alias Email Address” and contact the seller through the email address.
After the seller ships the product, he will also upload the logistics information tracking number to the background information. The buyer will receive a reminder to upload the logistics tracking number, so that he can query the logistics information. Generally, click “Tracking no.” in the product order transaction interface, and the platform will display logistics tracking information.
When checking the seller’s freight performance on ebay, you first need to log in to the seller center, and then click “Policy Performance”. Generally, you can find “EGD and Multiple Overseas Warehouse Performance” in the left column. Click to enter and you can view the account. Analysis of EGD performance. The main points are as follows:
1. The route with the highest proportion of transaction volume. Here, sellers can check the transaction volume and shipping timeliness of the five receiving locations with the highest transaction volume in their account. If the actual delivery delivery time is less than 4 days, it is generally necessary to set EGD for the receiving location.
2. The problem route of EGD has been set up. Sellers can view the eGD routes that have been set and the actual delivery time is greater than 4 days but do not meet the eGD standards.
3. A high-quality EGD route is to be set up. Here, sellers can view all routes whose actual freight timeliness meets EGD standards but have not been set up with EGD. At this time, sellers need to set up eGD for these routes to increase the exposure of their products.
The above content has provided a detailed introduction to eBay’s review of sellers’ shipping performance. A seller’s shipping performance will generally affect consumers’ perceptions of it, which will in turn affect the seller’s sales. In addition, if the seller’s shipping performance is poor, it may also result in penalties from the platform.