The praise rate of eBay sellers is a very important indicator, which will affect the seller’s grade evaluation, so sellers need to get more praise. So how do eBay sellers ask buyers for positive reviews? This will be introduced in detail below.
When eBay sellers ask buyers to leave reviews, they are generally not allowed to show obvious marketing or promotional information, and they are not allowed to show third-party contact information, because this is a violation of regulations. Once the seller’s account is discovered, it may will be frozen. When sellers ask customers to leave reviews, they need to know how to leave a good impression on them, because good reviews can provide greater advantages for the seller’s products, thereby bringing more traffic to the seller and increasing the conversion rate. Sellers also need to establish a good communication relationship with buyers, so they don’t have to worry about buyer reviews the next time they make a purchase.
The main ways for eBay sellers to ask buyers for positive reviews are as follows:
1. Under normal circumstances, after the buyer purchases the product, the platform will send an email to the buyer to remind the buyer Rate the product. At the same time, sellers can also send emails to buyers to leave comments. For buyers who have purchased products, sellers can check the buyer’s email address on the “View order details” page, and then send an email to the buyer to request evaluation.
2. Sellers need to be polite when asking for positive feedback. If the customer’s attitude is not good, the seller also needs to respond in a friendly and professional manner.
3. Sellers need to be flexible and try their best to provide buyers with a good purchasing experience if the customer’s requirements are outrageous.
4. Sellers need to respond to customers in a timely manner. Generally, buyers may ask sellers about product status and payment. Sellers need to respond to customers’ questions in a timely manner to promote sales.
5. When sending products, sellers can put small cards in the packages and write information on participating in praise promotions. Buyers may not want to comment after receiving the product, but they may do so after seeing the positive review card.
To sum up, eBay sellers can ask buyers for positive reviews by sending emails, giving cash back for positive reviews, etc. However, sellers need to pay attention to avoid violations and avoid expressions in the process of receiving positive reviews, otherwise it will affect buyers’ evaluation of the store and products.