As a cross-border e-commerce seller, setting up a collection account properly is a very important step. During the operation process, you may need to change the collection account for various reasons, so you need to know how to change the collection account on Shopee. account. The following will introduce in detail the specific process and precautions for changing the payment account on Shopee.
1. Shopee’s process for changing payment account numbers.
1. Log in to the Shopee seller backend.
Enter the URL seller.shopee.com in the browser, enter the Shopee seller backend, and log in using the registered account and password.
2. Enter the “Collection Account” page.
In the Shopee seller backend homepage, click “Merchant Center” under “My Profile”, select “Account Information”, and enter the payment account setting page.
3. Add a new payment account.
On the collection account setting page, click the “Add New Account” button, enter the relevant information of the new collection account, including bank account number, account name, account type, account opening bank, ID number, etc., and save.
4. Set the new payment account as the default account.
After adding a new payment account, you need to set it as the default account so that in subsequent orders, you can use the new payment account to collect payments.
5. Wait for approval.
After changing the payment account, you need to wait for Shopee’s review. After the review is passed, the new payment account will officially take effect.
2. Things to note when changing Shopee’s payment account.
1. Real-name authentication needs to be completed before changing accounts.
Before changing the payment account, you need to complete Shopee’s real-name authentication, including seller identity authentication and bank account authentication. Only certified sellers can change the payment account number.
2. Changing the payment account number will affect ongoing orders.
Changing the payment account will affect ongoing orders, so it is recommended to complete the payment of existing orders before changing the account, so as to avoid the order being unable to receive payment normally due to account change.
3. Changing accounts requires time for review.
Changing the payment account requires time for review. The time for approval varies according to different situations. Sometimes it takes several working days to take effect. Therefore, it is recommended to plan ahead and not change accounts during a period when orders are tight.
4. When changing accounts, you need to pay attention to security.
When changing the payment account, you need to pay attention to the security of the account, including account password, verification code, etc. Do not leak the account information to others to avoid the account being stolen or illegally used.
5. Select the appropriate collection account.
When changing the collection account, you need to select the appropriate collection account, including supported banks and account types, etc. If you choose incorrectly, it may lead to problems such as unsuccessful payment collection or high handling fees.
6. Maintain a good reputation as a seller.
On the Shopee seller platform, seller reputation is a very important part. If the seller has a bad reputation, it may affect the review and use of the collection account. Therefore, the seller needs to maintain a good reputation and improve buyer evaluation and satisfaction.
7. Pay attention to the payment status of the collection account.
After changing the collection account, sellers need to pay attention to the payment status of the collection account in a timely manner to ensure smooth payment collection. If problems are found, they need to be dealt with promptly to avoid affecting the normal trading of orders.
In short, the process of changing the payment account on Shopee is relatively simple, but you need to pay attention to the operation process and precautions. Only by mastering the correct operating methods and precautions can we better complete the operation of changing the collection account and improve the efficiency and success rate of order collection.