Operation work involves a wide range of aspects. Sometimes many operators unknowingly pass by in the busy work. This day after day makes it difficult for many practitioners to innovate or gain in skills and understanding of operations. To improve, every day we do a series of repetitive operations similar to “reply emails, handle complaints, send self-delivery/FBA goods, select products and put them on shelves”.
If you have also fallen into the above-mentioned vicious cycle, resulting in a delay in improving operational efficiency, then I recommend gradually innovating and improving from the four major levels of operation, operational logic, theoretical system and technology application.
Operation innovation and improvement are very simple, that is, “faster, more efficient.” Amazon operations have many repetitive tasks, but almost everything can be optimized through skills or learning, such as the original reply Emails take an average of 40 minutes a day, so can it be shortened to 20 minutes by setting a fixed reply template? The original time for making FBA files is an average of 90 minutes a day, so can it be shortened to an average of 60 minutes a day through some Excel functions and formulas? The original time spent on data analysis is 60 minutes a day. Can it be shortened to 40 minutes through Excel macros or some functions of SPSS?
Why has the traffic decreased?
Why is Amazon’s search ranking not ranked directly according to sales volume?
Is the higher the conversion rate, the higher the search ranking?< /p>
Every Amazon operator may have had these questions, but these thoughts are likely to pass by only briefly, and then they start doing repetitive work again. I think an excellent operator should carry out daily operations with these questions in mind, and then use the “control variable” method to filter out irrelevant items step by step, and finally draw correct conclusions and logical deductions.