The development of cross-border platforms has attracted many sellers to open stores on TikTok. When buyers place orders, they need to deliver goods in time. After all, logistics affects the transaction success rate of the platform, so how does TikTok check logistics?
1. Official website query
You can choose official website query, such as EMS and DHL. Large international express companies have their own official websites. The EMS official website is in Chinese, which is easier to check, but if For foreign companies, there may be some language difficulties.
2. Shopping website query
If sellers shop on foreign shopping websites, they can directly track and query high-quality Chinese services on many foreign websites, such as amazon and iHerb logistics information. Inquire directly. Amazon is the best at this right now.
Basically all information can be learned on the Amazon website, including domestic information. Meiya’s order numbers can also be purchased from Central Asia Overseas, which is more friendly. Foreign languages can also be automatically translated into Chinese (but the translation is average and may be misled).
After the goods are sent out, you should always pay attention to the logistics information, because many countries communicate by email, which is extremely inefficient! If the express delivery is subject to tax and the delivery is unsuccessful, please inform the recipient to contact the local express outlet as soon as possible to claim the package to avoid returning or discarding the package.
How TikTok e-commerce delivers goods:
1. Choose the appropriate transportation method. The delivery process starts when the user places an order. Sellers can choose their own logistics provider or choose TikTok Shop logistics service (available in select markets only). TikTok sellers need to bear different responsibilities when shipping goods and when sellers ship goods.
2. Proper packaging. Some items may require outer carton packaging. Sellers must meet certain requirements when using cartons.
3. Standardized express packaging labels
All express packages must be firmly labeled, including:
1) User name and complete postal address (including postal address) coding).
2) User order number.
3) The seller’s full name and address.
4. Deliver the package to the logistics carrier in a timely manner
A proper order management plan is the key to fulfilling the contract on time. Please note the difference between the two modes of seller-delivered and seller-delivered TikTok.
5. Take photos and archive them
The seller is responsible for delivering the package to the logistics provider:
1) Deliver the package to the correct logistics provider.
2) Make sure the goods and packages are in good condition before delivery. The platform advises sellers to take photos of their packages in the event of any future disputes.