All information provided by merchants during account registration must be true and accurate. If the account information provided during registration is inaccurate, such as providing a false business license or a business license that is not in the correct business scope, the account may be suspended.
Each entity can only have one account. If a company or individual has multiple accounts, multiple accounts may be suspended.
Product Listings
When merchants upload products, the product information they provide must be accurate. Product information includes images, inventory, price, description, etc. Product images should accurately represent the product being sold, and product descriptions should not include content that is inconsistent with the product images.
(1) If the information provided for a listed product is inaccurate, the product may be removed and the corresponding account may face fines or suspension.
(2) Wish strictly prohibits the sale of counterfeit products and the listing of counterfeit products on Wish. If merchants put counterfeit products for sale, these products will be removed and their accounts will face fines and may be suspended. For products that have been reviewed for the first time, if they are found to be counterfeits, the products will be removed by the system; products that have passed the review but have been re-edited will enter the system for a second review. If they are found to be counterfeits, the products will be removed from the system, the payment generated by the products will be temporarily withheld, and the merchant will also face a fine.
(3) Products cannot infringe on the intellectual property rights of other parties. Product images and text information must not infringe on the intellectual property rights of others, including copyrights, trademarks, patents, etc. If a merchant uploads a product that infringes on the intellectual property rights of others, the product will be deleted by the system and the merchant’s account may be suspended or terminated. If a merchant repeatedly infringes on the intellectual property rights of others, the account will face the risk of suspension or termination. For more information on intellectual property rights, please refer to Section 4.2 “Brand University”.
(4) Products cannot lead users away from Wish. If a merchant lists a product that encourages users to leave Wish or contact a store outside the Wish platform, the product will be removed and the merchant’s account will be suspended.
(5) Wish strictly prohibits merchants from re-selling products. Wish strictly prohibits listing multiple identical products. Products that are the same but have different colors, sizes, and models must be listed as one product and duplicate products may not be uploaded. If a merchant uploads duplicate products, the products will be removed and their account will be suspended.
(6) Wish prohibits merchants from combining original products into a new product. If a merchant combines original products into a new product, the product will be removed and the merchant’s account will be at risk of being penalized or suspended.