Logistics is a key link in cross-border e-commerce business. Buyers expect to be able to know the transportation status and arrival time of the order in a timely manner, while sellers need to ensure that the order can be delivered smoothly. For cross-border e-commerce orders in Japan, EMS international parcel is a common logistics method. This article will introduce Japan EMS international parcel query, explain its role and usage, and help cross-border e-commerce sellers better track the transportation process of the order.
1. The role of Japan EMS international parcel query.
Real-time tracking of orders: Japan EMS international parcel query provides real-time order tracking function, which can help sellers understand the current status of the order at any time, including the location of the package, transportation progress and other information.
Provide reliable information: Through the query system, sellers can obtain accurate and reliable logistics information to avoid misunderstandings or misleading buyers due to unclear information.
Provide a sense of peace of mind: By querying the transportation status of the order, sellers can know in time whether further actions are needed, such as contacting the logistics company, coordinating transportation issues, etc., to ensure the smooth delivery of the order and provide buyers with a better shopping experience.
2. How to use Japan EMS International Parcel Query.
Get the tracking number: After confirming the order with the buyer, the seller will receive a tracking number, which is the unique identifier for querying the order. Make sure to save and record the tracking number correctly.
Enter the query platform: Visit the official website of Japan EMS International Parcel Query or the website of the relevant logistics company. On the query page, enter the tracking number and select the corresponding country and language.
Query the order status: After clicking the query button, the system will immediately display the latest status of the order. This may include information such as the departure point, destination, transportation progress, key nodes, etc. of the package. Buyers can understand the real-time status of the order through this information.
Track the transportation progress: On the query result page, detailed information on the transportation progress will be provided, such as the transit status of the package in different cities, the estimated arrival time, etc. Sellers can predict the transportation time of the order based on this information and communicate with buyers in a timely manner.
Handling abnormal situations: If you find abnormal situations during the query process, such as the order has not been updated for a long time, the package is lost or damaged, etc., the seller should contact the logistics company or postal department in time and provide the relevant tracking number and order information so that they can solve the problem in time.
Third, precautions and suggestions.
Update the order status in time: As a seller, be sure to update the order’s shipping information and tracking number to the buyer in time so that they can easily check the order status. This can increase the buyer’s satisfaction and trust.
Track a large number of orders: If you are a large-scale cross-border e-commerce seller, it is recommended to use a professional order management system that can automatically track and update the order status and improve work efficiency.
Multi-channel query: In addition to the official query website, you can also query the order status through other channels, such as the logistics company’s mobile phone application or a third-party logistics tracking platform. Multi-channel query can increase the accuracy and convenience of the query.
Conclusion: Japan EMS international parcel query is an important tool for cross-border e-commerce sellers to track orders. By tracking the order status in real time, sellers can keep abreast of the order’s transportation status, provide reliable information to buyers, and handle abnormal situations in a timely manner. Using Japan EMS international parcel tracking can improve sellers’ logistics management level, increase buyers’ satisfaction and trust, and further promote the development of cross-border e-commerce business.