In the operation of Amazon cross-border e-commerce, operators need to do a good job of account management to ensure that the e-commerce operation can proceed in an orderly manner. Specifically, operators can manage store accounts from the perspective of sellers; they can also manage Amazon platform accounts from the perspective of buyers. The following will explain the practical skills of seller account and buyer account management.
Seller Account Management
In the operation of Amazon stores, sellers need to understand the relevant information of the account and manage the account information to ensure the safe operation of the account. This section will explain the relevant information of Amazon store accounts to help everyone do a good job of account security management.
Check the Seller Account Status
For sellers, the account status rating is an information that must be focused on. If the account status rating does not meet the requirements, the account may be suspended. In this case, the security management of the account will undoubtedly be threatened. In this regard, sellers can first check the account status rating. When the status rating is not good, sellers can make targeted improvements to improve the account rating. Specifically, sellers can check the account status rating through the following steps.
Step 01: Enter the main page of the seller backend, hover the mouse over “Performance” in the left menu bar, a sub-category list box will open, select the “Account Status” option.
Step 02: After the operation is completed, enter the “Account Status” page. Sellers can view the account status and rating in the “Policy Compliance” section of this page.
In addition, sellers can place the mouse on the account status rating to view the relevant instructions for the account status rating. When the account status rating is “risky” or “serious”, the account may face the risk of deactivation. Therefore, sellers need to do a good job of account security management to avoid violations of policies and rules during operations.