On modern e-commerce platforms, Wish, as a world-renowned cross-border e-commerce platform, provides a trading platform for a large number of buyers and sellers. For sellers, timely and accurate delivery of goods is a key step to ensure customer satisfaction and improve sales performance. In order to help sellers better understand the delivery process of “Wish Store Secretary”, this article will focus on the delivery operation methods of Store Secretary on Wish.
1. Log in to Wish Store Secretary.
First, sellers need to log in to the Wish Store Secretary platform. You can visit “store.google.com” through a computer browser, or log in to the Store Secretary account through a mobile phone APP. After a successful login, the seller will enter the backend management interface of Store Secretary.
2. View orders and prepare for delivery.
In the backend management interface of Store Secretary, sellers can easily view the latest order information. Under the “Order” tab, sellers can see all pending orders, including those to be shipped, to be packed, and to be shipped. Sellers can filter by order status to better arrange delivery work.
3. Process pending orders.
For orders to be shipped, sellers need to do the following steps:
Confirm inventory: Before shipping, sellers should first confirm whether there is enough inventory for the product. If the inventory is insufficient, it is necessary to purchase in time or suspend accepting orders for the product.
Prepare packaging: Sellers need to carefully select packaging materials suitable for the product and ensure that the product is not damaged during transportation.
Print shipping labels: In the backend of Dianxiaomi, sellers can easily generate shipping labels. After printing the label, stick it on the package to facilitate the logistics company to identify and accurately deliver the product.
Fourth, choose the right logistics method.
On the Wish platform, sellers can choose different logistics methods to ship. These logistics methods include standard transportation, expedited transportation, and express transportation. Sellers should choose the right logistics method according to the needs and actual situation of buyers. At the same time, sellers can also choose a cooperative logistics company and make an appointment for pickup in the backend of Dianxiaomi.
Five, confirm shipment and update order status.
After the package is sent, the seller needs to confirm the shipment in the backend of Dianxiaomi and update the order status to “shipped”. At the same time, sellers can fill in the logistics tracking number of the order into the system, so that buyers can keep track of the transportation status of the goods at any time.
Through Wish Store Secretary, sellers can easily ship goods. This article introduces the basic process of using Store Secretary, including logging in to Store Secretary, viewing orders and shipping preparations, processing pending orders, selecting appropriate logistics methods, and confirming shipments and updating order status. Through reasonable operations and timely shipments, sellers can improve customer satisfaction and promote sales growth.
Please note that when performing shipping operations, sellers should pay attention to the following points:
Accurately fill in shipping information: Make sure to fill in accurate information such as the recipient’s name, address, and contact information to avoid logistics errors or delivery delays.
Careful packaging: Choose packaging materials suitable for the goods to ensure the safety of the goods during transportation, and try to avoid transportation problems caused by oversized or undersized packaging.
Update logistics information in a timely manner: After shipping, fill in the logistics tracking number into the system as soon as possible and inform buyers so that they can track the delivery of the goods at any time.
By correctly using Wish Store Assistant to perform delivery operations, sellers can improve delivery efficiency and reduce the possibility of delayed delivery, thereby improving buyer experience and satisfaction. In the fiercely competitive environment of e-commerce, good delivery services will win sellers more loyal customers and a good reputation.
Wish Store Assistant provides sellers with convenient delivery operation tools. By correctly using Store Assistant, sellers can better manage orders, choose appropriate logistics methods and deliver goods in a timely manner, thereby improving customer satisfaction and sales performance. I hope that the introduction in this article can help sellers better master the delivery process of Wish Store Assistant and provide strong support for the development of e-commerce business.