As a Lazada seller, uploading products on the Lazada platform is an important part of the seller’s business process. However, sellers may encounter various problems during the product uploading process. Understanding and solving these common problems is essential for successfully operating and selling products. By following the regulations, carefully reviewing product information, and avoiding common mistakes, you will be able to increase the success rate of product uploading and improve your business performance on the Lazada platform. This article will explain in detail the common problems in the process of uploading Lazada products and provide you with solutions.
1. Wrong product category selection
Choosing the right product category is crucial for products to be exposed and sold on the Lazada platform. If the wrong category is selected, the product may not be correctly located and searched. Therefore, when uploading products, please carefully review and select the correct category that matches the nature and characteristics of your product.
2. Uploading prohibited products
There are some products that are prohibited from sale on the Lazada platform, such as specific laws and regulations in certain countries or regions that restrict the sale of certain products. During the product uploading process, please make sure that your products do not fall within the scope of Lazada’s prohibited sales to avoid audit failure or violation of platform rules.
3. Uploading the same product repeatedly
Lazada does not allow duplicate distribution, that is, uploading the same product repeatedly. If you upload multiple identical products, this will cause redundancy and may cause the product review to fail. Please make sure to upload the same product only once and delete other duplicate uploaded products.
4. Missing package size and weight information
The size and weight information of the package are required for Lazada product upload. Missing or incorrectly filling in this information may cause the product review to fail. Please ensure that the size and weight information of the product package is accurately filled in and saved for re-review.
5. Missing specific item information in the package
When uploading the product, you need to provide information on the specific items and quantity in the package. Make sure to accurately fill in the number and name of the items in each package. The format should be quantity x item name, and multiple items should be separated by commas.
6. Unreasonable product prices
Lazada has a minimum price standard, and the product price should not be lower than this standard. If you set a promotional price, you must fill in the start and end dates of the promotion at the same time, and the promotional discount cannot be less than 80%. Please fill in the correct price under the local currency unit.
7. Infringement or counterfeit issues
Uploading potentially infringing or counterfeit goods will violate the Lazada platform regulations. Make sure that the products you upload do not infringe on the intellectual property rights of others and are real and legal products.
8. Missing warranty information
If your product does not provide warranty, please select “No Warranty” in the “warranty period” column.
The above are common problems in the process of uploading products to Lazada. Sellers should pay attention to avoid these problems to ensure that the products can be successfully listed. If you encounter problems, you can contact the customer service team of Lazada Seller Backstage for help and make appropriate modifications and adjustments according to the guidance provided. I wish you a prosperous sales on the Lazada platform!