In Cdiscount, a third-party seller platform, sellers often pay attention to the impact of store dispute rates on collection. Therefore, it is very important to understand the issues related to Cdiscount collection settings. This article will provide you with detailed answers to Cdiscount collection settings.
1. Cdiscount collection time setting Cdiscount platform has fixed payment times, namely the 5th, 15th and 25th of each month. However, if the payment date coincides with the weekend or French holidays, it will be postponed to the next working day. For sellers to receive payments smoothly, the following two conditions are usually met:
The store’s indicators are normal: Cdiscount evaluates the store’s operation. If the store’s indicators do not meet the requirements, the payment process may be affected. Therefore, sellers need to ensure that the store operation meets the platform requirements, including compliance operations, transaction accuracy, etc.
The store account balance is sufficient: If the store account balance is less than 200 euros, Cdiscount will usually accumulate the collection to more than 200 euros before making the payment.
For new sellers, the first payment time will be the first payment date within 45 days after the first order is confirmed to be shipped.
2. Cdiscount collection amount is set on the Cdiscount platform. Sellers can view the current collection amount of the store through the bill query page in the backend. The following are the specific steps to view the collection amount:
Log in to the Cdiscount seller backend.
Click “Reports-Payment dates” and you will be directed to the relevant page.
In the second column of the page, you can view the current remittance amount.
If you need to download the transaction invoice and transaction details, you can click the last two columns of the page to perform the corresponding operations.
It should be noted that the information in the remittance status column in the middle is usually meaningless. The actual situation should be based on the payment and cut-off notification emails from the finance department.
If you encounter a situation where you cannot download the invoice or transaction details, involving the current remittance, please create a case in the seller support center to request it. If it is an invoice or detail for a future payment period, please wait patiently for a few days.
In rare cases, if the remittance amount displayed in the background does not match the actual amount received, please contact the financial department of the seller support center directly for consultation. They will provide you with accurate answers and help.
3. Cdiscount payment time setting Although the Cdiscount platform’s payment time is the 5th, 15th and 25th of each month, sellers rarely receive remittances on the same day. This is because the transfer itself also takes a certain amount of time.
Depending on the receiving bank, sellers usually need to wait 1 to 3 working days to receive the remittance.
In summary, Cdiscount payment settings are important matters that sellers must understand and comply with on the platform. By following Cdiscount’s payment time setting and amount setting regulations, and maintaining good communication with the platform, sellers can handle payment matters more smoothly and ensure the security and timeliness of order collection.