Souq is one of the largest e-commerce platforms in the Middle East. For sellers who intend to sell products in the region, it is crucial to understand the Souq account registration and sales process. This article will introduce these contents in detail to help sellers smoothly carry out Souq sales business.
1.Souq account registration process.
Registering a Souq seller account is relatively complicated because it requires providing information such as Middle Eastern ID card, phone number, delivery address, bank card number, business license, etc. Sellers need to submit accurate personal information as required and pass identity verification before they can successfully register a Souq account. What everyone needs to pay attention to is that only by successfully completing the relevant account registration can you better open the e-commerce road in this field.
2. Product selection precautions.
When selecting products, sellers need to pay attention to the taboos in the Middle East. For example, alcohol and e-cigarettes are products that are prohibited from entering local customs. In addition, if there are women’s patterns on the product packaging, and the clothes are too revealing, you should also be cautious. In the process of selecting products, be sure to ensure that the products sold do not violate local taboos to avoid legal disputes or product detention.
3. Product upload and description.
The product upload and description process is equivalent to product listing. When uploading products, please note that the photos must meet the white background requirements. Only product photos are required. In addition, the product description must be accurate, detailed and attractive, and can clearly convey the characteristics, specifications and advantages of the product. Carefully written product descriptions can increase the attractiveness of products and sales conversion rates.
4. Logistics process.
Souq’s logistics process is divided into two stages: domestic delivery and delivery to Souq warehouse. Accounts purchased through different channels may have different delivery methods. If the account is purchased through a logistics company, it may be necessary to meet the requirements of logistics bundling. Sellers need to carefully choose logistics partners to ensure that the goods are delivered to Souq warehouses in a timely manner to avoid the risk of account ban.
5. Customer service.
Souq sellers cannot communicate directly with customers, unlike Taobao and Aliwangwang in China. When customers have questions, they can only contact sellers by leaving messages on product listings or stores. Sellers can reply based on customer messages, unlike Amazon, which can communicate through emails. Therefore, Souq sellers should pay close attention to customer messages, reply in a timely manner and provide high-quality customer service.
The above is an introduction to the Souq account registration and sales process. For sellers who intend to sell products in the Middle East, it is crucial to understand and comply with Souq’s process requirements. By accurately registering an account, complying with product selection principles, carefully uploading products and descriptions, choosing reliable logistics partners, and providing high-quality customer service, sellers can conduct smooth sales on the Souq platform and establish long-term and stable cooperative relationships with customers in the Middle East.