When a customer proposes to visit the company, it means that the customer has listed the company as a potential supplier. The customer needs to conduct an on-site inspection and compare the advantages and disadvantages of each supplier in order to choose the most suitable supplier for cooperation. At this stage, customers often make many key decisions when they visit. Whether the order can be won depends on the performance of cooperation between the company’s business team and various departments. Therefore, making a good response plan for customer visits becomes a key link in whether the order can be won and let the customer give the company a high score.
How can we promote customers to place orders during the customer visit?
Then we must first think about a few questions, such as what is the goal of receiving customer visits; what should be shown to customers in order to win their hearts; how to arrange the details of the reception to leave a good impression on customers; and what valuable information can be obtained from the customer visit.
With the help of mind mapping, we can expand the four major issues that have been thought about one by one, make a good plan for customer visit reception step by step, and successfully complete the work of receiving customers and negotiating orders.
Customer visit planning can be divided into four modules: clarify reception goals, show what customers care about, plan reception details, and obtain intelligence through questions. If you are not well prepared, you will waste a great opportunity to close a deal.