Go to the seller chat version
You can enter the seller chat version through the following methods:
Seller Center
Shopee web chat
Shopee APP
Shopee website
1. Seller Center
Seller Center is the easiest way for sellers to manage chat. After entering the Seller Center, you can see the chat icon. Click it to expand the chat window
2. Shopee web chat
The web chat has the most functions to help you manage chat. You can enter the web chat through the link, or enter the seller center and click the chat window button to enter the web chat
3. Shopee APP
You can enter the Shopee APP and click the chat button in the upper right corner to manage the chat through the APP
4. Shopee website
You can enter the Shopee website and click the chat button in the lower right corner to manage the chat
Original details from shopee official website:
Go to the Seller Chat
You can access the Seller Chat in the following ways:
Seller Center
Shopee Web Chat
Shopee APP
Shopee Web
1. Seller Center
Seller Center is the easiest way for sellers to manage chats. After entering the Seller Center, you can see the chat icon. Click it to expand the chat window
2. Shopee Web Chat
Web Chat has the most features to help you manage chats. You can enter the web chat through a link, or enter the Seller Center and click the chat window button to enter the web chat
3. Shopee APP
You can enter the Shopee APP and click the chat button in the upper right corner to manage the chat through the APP
4. Shopee website
You can enter the Shopee website and click the chat button in the lower right corner to manage the chat
Article source: Shopee official website