The cross-border e-commerce industry can be said to be a trend in recent years. This has allowed many sellers to see business opportunities. With the expansion of cross-border business, the environment of cross-border e-commerce has become more and more complex, and sellers have begun to reflect that they have encountered some troubles. The following is to share the pain points of cross-border e-commerce with cross-border sellers.
1. Complex calculation of import tax
Cross-border B2B e-commerce sellers need to pay postal tax, value-added tax, consumption tax, tariffs, etc., and the calculation of various taxes and fees is complicated.
2. Large-scale release of goods
Due to too many platforms and large release volume, it is impossible to edit goods in batches, and they can only be edited and released one by one; due to network congestion, information is not updated in time; if the same product is released on multiple platforms, the quantity is easy to be associated, which will cause the risk of account suspension.
3. Low customs clearance efficiency
In cross-border logistics, the customs docking processes for orders, waybills, payment orders, and list declarations are different, which are cumbersome and complicated.
4. Overwhelmed with orders
Cross-border e-commerce sellers’ orders come from all over the world, with a wide range of business, even covering hundreds of countries. It is not easy to process consumers’ order information in an orderly manner.
5. Complicated connection with customs
B2B cross-border e-commerce platforms need to split orders according to different overseas warehouses, different bonded areas, and different trade models, otherwise it will seriously affect the efficiency of customs clearance.
6. Procurement management is laborious
Many sellers have reported that the problem in procurement management is that they cannot remind in real time, which leads to confusion in the procurement process and excessive costs.
7. It is easy to step on thunder in the sales link
If the B2B cross-border e-commerce system is not strictly controlled, the import tax on orders exceeding the limit will seriously affect sales.
8. The task of warehousing management is arduous
At present, the pain point of warehousing management is that the warehousing process is chaotic, data cannot be synchronized in real time, sales are chaotic, shelf management is chaotic, and goods cannot be found quickly.
9. All details of after-sales customer service
The more orders, the more important after-sales service. After-sales customer service will face many problems, no less than the customer service pressure of domestic communication giants, which will lead to the inability to continue.
The above are some of the problems that cross-border e-commerce sellers may encounter when opening a store. I hope it will be helpful for sellers to open a store. Lianlian Cross-border Payment provides professional and considerate services to allow users to conduct cross-border business with peace of mind, helping more users to bring excellent products and services to the global market in a more efficient way for better operation.