1. What is the maximum acceptable declared value for a package in the A+ Logistics Program for Korea?
Currently, the A+ Logistics Program for Korea does not accept packages with a declared value greater than $150. If a Wish merchant needs to deliver a package order for Korea with a declared value greater than $150, please go to WishPost > Appeal Tool page to submit an online appeal to remove the corresponding order from the A+ Logistics Program and change it to direct delivery.
2. What product categories are not supported by the A+ Logistics Program for Korea?
Please refer to the “What are the unsupported prohibited categories for the A+ Logistics Program?” section of this article to view the list of prohibited categories that are not supported by the A+ Logistics Program.
Merchants should declare special or sensitive products correctly in WishPost. At the same time, when packaging sensitive products, please be sure to ensure safety issues in various operations from the warehouse to the destination, including transportation, customs clearance, and user unpacking.
3. Order delivery warehouse
Please refer to the “A+ Logistics Program Order Delivery Warehouse Address” section of this article for details.
4. Tax-related information
The customs duty-free amount for personal packages in South Korea is US$150. Currently, the logistics partners of the A+ Logistics Program provide tax-inclusive services without additional fees for merchants.
5. How do merchants provide PCCC information for orders bound for South Korea to meet customs clearance requirements?
For wish orders bound for South Korea under the A+ Logistics Program that originate from mainland China, if the user provides Wish with their PCCC information, the information will be automatically sent to the cooperative logistics service provider of the wish merchant platform. Wish merchants do not need to take additional actions for these orders.
For non-A+ Logistics Program orders bound for South Korea, the merchant platform will add a “South Korea Order” mark to these orders to help merchants easily identify orders that need to provide PCCC to the logistics service provider. The system will display this mark for all Korea-bound orders (excluding A+ Logistics Program orders) released after 12:00 UTC on July 3, 2020 on the Orders > Unfulfilled Orders and Orders > History pages of the merchant platform. Merchants can now provide the electronic user PCCC information of these orders to the corresponding logistics service provider, or provide the PCCC information in the user delivery address section when printing the logistics label.
If you have other questions about A+ Logistics Program Korea-bound orders, please contact WishPost Customer Service and Wish Merchant Platform will respond to you as soon as possible.
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3. What is the maximum declared value of the package acceptable to Advanced Logistics Program for South Korea-bound orders?
Currently, the Advanced Logistics Program for South Korea-bound orders does NOT accept packages with declared value above $150 USD; if merchants ship South Korea-bound orders whose packages’ declared value is above $150 USD, please navigate to WishPost > theDispute Toolkitspage, and submit an online dispute to remove the corresponding orders from the Advanced Logistics Program and directly drop ship.
4. Are there any product categories unsupported by the Advanced Logistics Program for South Korea-bound orders?
Please consult"3. Product categories unsupported by the Advanced Logistics Program"inthis article for a complete list of unsupported product categories.
Merchants should properly declare special or sensitive products in WishPost. In addition, whenpackaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs
5. Order delivery warehouse
Please consult"7. Warehouse address(es) to deliver Advanced Logistics Program orders to"inthis articlefor details.
6. Tax-related information
South Korean personal parcel customs tax allowance is 150 USD. Currently, the Advanced Logistics Program logistics partner provides tax-inclusive services, and merchants do not need to pay extra fees.
7. How do merchants include PCCC information for their South Korea-bound orders to comply with customs clearance requirements?
If the customers provided their PCCC information to Wish, it will be automatically transmitted to our partner shipping carriers as part of the Advanced Logistics Program for Mainland China-originating, South Korea-bound orders. No additional actions are required from merchants for these orders.
For South Korea-bound orders that are not part of the Advanced Logistics Program, a “South Korea Order” flag will be added in the Merchant Dashboard to help merchants more easily identify the orders where PCCC needs to be provided to shipping carriers. For all South Korea-bound orders released after July 3, 2020 12:00AM UTC (excluding Advanced Logistics Program orders), the Merchant Dashboard Orders > Unfulfilled Orders page and Merchant Dashboard Orders > History page will display this flag. For these orders, merchants may now transmit customer PCCC information to their shipping carriers electronically or offline by printing out parcel shipping labels with PCCC as part of the customers’ shipping addresses.
Article content source: wish merchant official website