Calculate inventory (Shopify admin)
If you enable Shopify to update your inventory, then make sure that you understand how items are counted and tracked when you receive them from your suppliers. The number of incoming items changes based on how many items you received (whether you marked the items as accepted or rejected).
Tip: You can find the number of incoming items for a product on the product details page in the Inventory section (or in the Variants section for a product variant).
For example, let’s say you want to transfer 10 items.
If you ordered 10 items, received 7 of them, and marked 4 of them as accepted and 3 of them as rejected, then you would have 3 incoming items for that product. This is because you’ve indicated that although 3 of the items you received weren’t what you expected (the 3 that you marked as rejected), you still received 7 of the items you ordered.
Undo a transfer from a supplier
If you made a mistake when creating a transfer or receiving items, you need to delete the transfer, adjust the quantity received in the transfer, or manually adjust the inventory of the products to correct the error.
Undo an action for an unreceived transfer
If you did not receive any inventory for the transfer, open the transfer on the Transfers page and make any changes you want to the transfer.
If you want to adjust the quantity, click the arrows or manually enter the correct quantity in the Quantity column in the Add products section.
If you want to remove products from the transfer, click the X next to the products you want to remove and click Update inventory transfer.
If you want to delete the transfer, click More Actions > Delete transfer.
Undo an action for received inventory
If you have already received any inventory for the transfer, including a partially received transfer, you cannot delete or adjust the quantity in the transfer.
If you want to undo the quantity you received, open the transfer you want to change, click Receive inventory, and then manually enter a negative value for the quantity, or click the down arrow to deduct from the amount you previously received.
If you no longer expect to receive a transfer and want to cancel the remaining quantity, open the transfer you want to change and click Receiving inventory>Reject all unreceived to reject all quantities that have not yet been received. The transfer is marked as completed and the incoming quantity for the product is adjusted.
Original details from Shopify’s official website:
Calculate inventory (Shopify admin)
If you enable Shopify to track your inventory, then make sure that you understand how items are counted and tracked when you receive them from the supplier. The number of incoming items varies based on the items that you’ve received (regardless of whether you mark them asAcceptedorRejected).
Tip
You can find the number of incoming items for a product on the product’s details page in theInventorysection (or in theVariantssection for product variants).
For an example, suppose that you have a transfer with 10 items.
If you ordered 10 items, received 7 of them, and marked 4 asAcceptedand 3 asRejected, then there will be 3 incoming items for that product. This is because you’ve indicated that although 3 of the items that you received weren’t in the condition that you expected (the , you still received 7 of the items that you ordered.
Undo a transfer from a supplier
If you create a transfer or receive items by mistake, then you need to either delete the transfer, adjust the quantities received in the transfer, or manually adjust the inventory of your product to account for the mistake.
Undo actions for an unreceived transfer
If you haven't received any inventory for that transfer, then you can open the transfer on theTransferspage and make any changes that you want on the transfer.
If you want to adjust quantities, then you can click the arrows or manually enter the correct quantity in theQuantitycolumn of theAdd productssection.
If you want to delete a product in the transfer, click theXnext to the product that you want to delete, and then clickUpdate inventory transfer.
If you want to delete the transfer, then clickMore actions>Delete transfer.
Undo actions for a received transfer
If you already received any inventory for that transfer, includingPartially receivedtransfers, then you can’t delete or adjust the quantities in a transfer.
If you want to undo the quantities that you received, then open the transfer you want to change, clickReceive inventory, and then manually enter negative quantities or click the down arrow to deduct from the amount you previously received.
If you’re no longer expecting to receive a transfer and you want to cancel the remaining amounts, then open the transfer that you want to change and clickReceive inventory>Reject all unreceivedto reject all of the quantities that you haven’t received. The transfer is marked asCompletedand the incoming quantity for that product is adjusted.
Article content source: Shopify merchant official website