Many OZON sellers will encounter many problems when listing products. This article sorts out some common problems for you:
1. When manually publishing a product, can you fill in multiple types?
It is recommended to write one. Filling in a type that is inconsistent with the product itself will fail. Filling in multiple types is also likely to fail, so it is best not to choose irrelevant ones.
2. After the product is listed, does it show that it is moderate, indicating that it has entered the review?
If the product shows moderate, you don’t need to worry about it. The probability of passing the review is very high. Wait patiently for the review. There is no content classification data during the review period, and it will be displayed after the review is successful.
3. How long does it take to review the listing of products?
(1) After adding a new product, it will be checked within 1-3 working days. Before this operation is completed, the product will not be displayed to customers. After successful approval, the product will start to display, and we will supply the product to the Ozon warehouse, or specify its inventory in our warehouse.
(2) After you write a product that has passed the review before, it will be checked within one working day. During the investigation, the product will continue to be displayed. If any errors are found in the written product, it will be hidden.
(3) If the product is not approved after adding or writing, you need to correct the errors and save the changes yourself. The product will be checked within one business day. Before that, the product will not be displayed to users, and we cannot provide it to the ozon warehouse or specify the inventory in our warehouse.
4. Will the approval be rejected due to a wrong title?
Yes, the probability of this situation is quite high. The title may cause the product to be rejected due to translation errors. If you want to find the correct Russian, you can copy the corresponding Russian in the “Product Information” type on the registration product page for adjustment (Note: There is a little head in the upper right corner. Click the internal language to switch to Russian to copy).
5. Why are different types of tables different when merging product tabs using tables?
This is normal. Different types of listed products have different tables. When merging multiple products using a form, the merge prompts for different product types are different, such as “Merge Product Card”, “Model Name”, etc., which have the same meaning. As long as the same PDP number is filled in correctly, the merged product title will not be affected. It is mainly for the convenience of buyers to choose.
6. Is the size of the product limited?
Yes.
7. Can online logistics paste the bill for you?
Now only the unified (UN) logistics company can paste the bill by itself, and the others have to paste it by themselves. The platform has two unified logistics distribution methods, namely unified trade economy (Unitrade Economy) and unified trade express (Unitrade Express). In fact, both logistics belong to the same company. The unified trade economy is large, and the large ones are generally road transport, and the unified trade express is small air transport.
8. What if the buyer does not provide detailed information about his passport?
In this case, the buyer should follow up in real time after placing an order, go to the back-end warehouse order management interface, come to “Waiting for Packaging”, click “Express Order Number”, there are usually two situations, the first information contains the buyer’s email name, you can contact the buyer by email to provide the correct passport information, the second situation is opened, we did not see the customer’s email information, we communicate through the “Contact Customer” button below, there is an “Input Information” page in the lower right corner, directly enter Russian and send it to the customer, the content may be “Buyers buy things here, thank you for buying our goods, we need to provide passport information to help you deliver, and finally say thank you politely” “Hello, you need to submit passport information to deliver the order OZON platform, please submit your passport information, we will deliver it to you as soon as possible, thank you for your visit, I wish you a happy life” push in your own language.
9. Can merchants quickly copy and submit goods in batches?
Yes, if most of them are in the same category, you can copy your own brand card and upload it quickly.
10. What if you want to migrate warehouse inventory?
OZON warehouse is a virtual concept that can be operated directly in the background. If you want to transfer the inventory of warehouse A to warehouse B, the logic is to convert the inventory of warehouse A to 0, and then add the inventory of warehouse B.
But it should be noted that in actual work, that is, when modifying the warehouse inventory in the background. If the inventory of warehouse A is transferred to warehouse B, you need to set the inventory of warehouse B to 999, and then change A to 0. Pay attention to the order, do not change 0 first, and then add B inventory, otherwise the link will turn gray and take effect after three hours, so it cannot be exposed during these three hours!