Detailed explanation and precautions for China Post’s international parcel services

As an important international postal service provider, China Post provides a variety of logistics services for cross-border e-commerce sellers. This article will integrate various services of China Post and precautions for their use to help sellers better understand and apply these services.

Various logistics services provided by China Post

1. China Post Ordinary Small Packet Plus

This is an air mail product launched for small items with an order weight of less than 2 kilograms. It is suitable for items with low value and light weight. There is no registration fee and it is suitable for the transportation of small quantities of goods. This service only provides domestic segment collection, shipment, shipping, planned delivery and other information, and does not provide tracking information for overseas segments.

2. ChinaPost Registered Air Mail

It is also an air mail product launched for small items under 2kg, providing information on domestic collection, shipping, shipping, delivery and destination country. The difference from ordinary small package + is that it provides full tracking service.

3. International EMS

International EMS is a postal express delivery service that can quickly deliver various international documents and items to users. Cooperate with postal, customs, aviation and other departments of various countries to provide various forms of mail tracking and inquiry services.

4. ePostal Treasure

“ePacket” is a cross-border international express product launched by China Postal Express Logistics to meet the needs of the international e-commerce delivery market for light and small items. The EMS network is the main shipping channel. After exporting to overseas post offices, the mail is delivered through the light and small parcel network of the postal service of the destination country.

5. International e-Express

A high-end cross-border e-commerce logistics product designed to meet the delivery needs of cross-border e-commerce. It has higher requirements in all aspects such as internal processing, transshipment clearance, landing delivery, tracking and inquiry, and size and specification standards.

Notes on filling in the form for international parcels

When filling in international parcel documents, you need to pay attention to the following points:

1. The text should be clear and avoid using connected characters and variant characters.
2. Product names must be clear and clear, and avoid using vague words.
3. The details of the items in the package must be filled in completely.
4. The value of the item must be stated truthfully and the currency must be indicated.
5. Do not intentionally misrepresent the value of your package.
6. The recipient information must be true and avoid using ambiguous names.
7. The address must be filled in in detail and accurately.
8. Must include a phone number where the recipient can be reached.

Price system and cost control

The price of China Post’s international parcels is mainly determined by the following factors:

• Package weight: Whichever is greater between actual weight and volumetric weight.
• Destination country or region: Different countries or regions have different shipping rates.
• Service type: Different service types such as registered, express, and economical have different prices.
• Additional services: insurance, tracking number or receipt confirmation are subject to additional charges.

International parcel inquiry service

China Post provides a convenient international parcel inquiry service. Sellers can check the latest status of their parcels through the official website or mobile application. Real-time tracking information and multi-language support allow customers to stay informed about the progress of their packages.

Inquiry process after export

After the package leaves the sending country, the seller can use the tracking number to check the arrival of the package in the destination country. Customs clearance and security inspection are important links in the international package transportation process, and sellers should pay close attention to these links.

Solving the problem of package theft

Measures such as strengthening security monitoring, improving packaging quality, strengthening employee education and supervision, and providing insurance and compensation services can effectively reduce the risk of package theft.

Blocking Process

China Post’s international parcel delivery process includes the collection and delivery process, sorting and delivery, postal transportation, agency customs clearance and delivery.

Key points for filling in the customs declaration form

Please note the following points when filling out the customs declaration form:

1. Correctly label package contents and value.
2. Fill in the recipient’s name and address.
3. Select the appropriate customs code.
4. Fill in the declared value and quantity.

Pricing rules

China Post’s international parcel pricing rules are based on parcel weight, destination and service method. The first weight is charged RMB 40, and additional weights are charged in units of 0.5 kg.

Shipment method

There are generally two ways to receive and deliver international postal parcels: direct delivery by the post office and entrusted delivery. When shipping, you need to pay attention to package packaging, content compliance with regulations, express delivery fees, and package tracking.

Handling lost packages

If the package cannot be found, you should first check the logistics information through the official website or customer service hotline. If it is indeed not delivered, you need to file a complaint with the postal company and ask for compensation. At the same time, to avoid package loss, it is recommended to use a trackable courier service, ensure the address is correct, fill in the correct contact number, and package securely.

The above is a detailed introduction and usage precautions about China Post’s international parcel service. I hope it will be helpful to cross-border e-commerce sellers.