How to improve the success rate of cross-border e-commerce parcel delivery and the participation rate of Amazon Top Deal activities
In the field of cross-border e-commerce, it is crucial to ensure that packages can be delivered to buyers accurately and timely. However, packages may encounter various problems during transportation. In order to reduce risks and improve delivery success rates, here are three key steps:
Key steps to improve the success rate of cross-border e-commerce parcel delivery
1. Track the package and upload the express delivery number
When sending a package, always use the tracking number. Once you get the tracking number from the shipping service company, send it to the buyer immediately. Doing so not only helps buyers track the shipping status of their packages, but also provides proof of package delivery. In addition, as an extra precaution, it is recommended to add a delivery confirmation to ensure that the buyer provides confirmation after receiving the package to avoid subsequent disputes.
2. Insure the package
For goods with a higher unit price, you can choose to purchase postal insurance to protect your own interests. Postal insurance can provide compensation if a shipment is lost in the mail or if the buyer claims the package was not received. In this way, even if unexpected situations arise, your rights and interests can be protected to the greatest extent.
3. Inform the buyer of the latest shipping information in a timely manner
Maintaining communication with the buyer throughout the transaction is critical. Especially during the delivery stage, it is important to promptly inform the buyer of the latest delivery information, including expected delivery time, etc. It is recommended to inform the buyer of the expected delivery time as soon as payment is received, and to ensure that the customer is informed in advance that the delivery time will be longer than the actual expected time. If for some reason a package cannot be delivered on time, be sure to inform the buyer honestly and explain the reasons to avoid misunderstandings and dissatisfaction.
Increase the success rate of participating in Amazon Top Deal activities
Participating in Amazon Top Deal activities is an excellent way to increase product exposure and increase sales opportunities. In order to successfully participate in the campaign, you need to meet a series of conditions and take some key steps:
What are the requirements to participate in Amazon Top Deal?
- Good quality products: Amazon focuses on user experience, so only products with good quality and good reviews are eligible to participate in Top Deal activities.
- Price advantage: Provide competitive prices to attract more consumers to buy.
- Adequate inventory: Make sure you have enough inventory to meet potential high volume sales.
- Willingness to participate: When applying to participate in the Top Deal activity, express your positive willingness and cooperative attitude.
How to improve the success rate of participating in Top Deal?
- Choose the right time: Based on the audience and market demand of the product, choose an ideal time period to carry out activities to attract more potential buyers.
- Optimize product information: Ensure that information such as product titles, descriptions, and images are accurate, attractive, and clearly convey the features and benefits of the product.
- Offer competitive prices: Amazon users often compare prices to ensure that your product prices are more attractive than other sellers.
- Provide quality after-sales service: Good after-sales service can increase buyers’ satisfaction and encourage them to give positive reviews and recommendations.
- Advertising promotion: Use Amazon’s internal advertising service or other online advertising platforms for promotion to increase the exposure of the product on the event page.
- Pay attention to user feedback: respond to user comments and questions in a timely manner to demonstrate the seller’s professionalism and responsible attitude.
Through the above methods, it can not only effectively improve the success rate of cross-border e-commerce parcel delivery, reduce transaction risks, but also ensure the smooth completion of transactions. It can also help increase the visibility of products on the Amazon platform and gain more sales opportunities.