How to build an efficient cross-border e-commerce business team: the importance of learning and adaptability

In the current international trade market, volatility, uncertainty, complexity and ambiguity have become the main features. Faced with these challenges, it is particularly important to build an efficient and adaptable cross-border e-commerce business team.

Choose a team of people with learning and adaptability

To quickly adapt to new working models or develop new products, team members must have good learning abilities. For example, when a new technology is introduced to a cardiac surgery team, those teams that are able to quickly master the new technology do so not because of superior resources or capabilities, but because they view learning the new technology as a challenge for the entire organization rather than simply personal skill improvement.

Define the current challenge as a group and organizational challenge

For teams, adapting to new challenges is not only the learning of personal skills, but also requires changes in team cooperation models, communication methods and other aspects. Effective teams will adopt an “experimental” mentality in the process of using new technologies, encouraging team members to propose new methods and continuously improve in practice.

Managers can create “psychological safety” for team members by repeatedly seeking feedback and actively showing weakness

The actions of a leader can have a profound impact on the team. If a leader is willing to take on new challenges, such as learning a new skill or working on an unfamiliar project, this behavior will inspire team members to take on challenges as well.

Team organization adapts to changes

In order to adapt to the uncertain characteristics of the international market, it is necessary to build the most adaptable business team. This network-structured team can be reshaped at will, ensuring that the entire ecosystem of business teams is aligned and can self-adjust in real time.

Team size is moderate

Team size has a huge impact on productivity. A team of less than 5 people may make adverse decisions due to lack of diversity; a team of more than 10 people may suffer from internal cliques, resulting in reduced efficiency.

The team has a strong sense of social responsibility

A team with a strong sense of social responsibility can not only increase employees’ recognition of the company, but also inspire team members’ sense of mission. For example, North Zealand Football Club has increased team cohesion by asking players to find goals outside of football.

Team members are suitable for development goals

Finding the right person is more important than finding someone exceptionally good. The team’s combat effectiveness is likely to come from timely communication and coordination within the team.

Clear team tasks

The cross-border e-commerce business team needs to focus on a few priorities. Each member should understand the company’s “imperative” strategy and have full decision-making power on specific strategies and execution.

Strong team innovation ability

Stimulating creativity in teams requires diversity and embracing conflict. Leaders should encourage team members to collide around specific issues to spark better ideas.