Cross-border e-commerce logistics delivery process and international small parcel logistics service guide

1. Cross-border e-commerce logistics delivery process

The delivery process of cross-border e-commerce logistics differs according to different modes. The following is an introduction to the specific processes for the two main modes-overseas warehouse and postal logistics.

Overseas warehouse

The operation process of overseas warehouses includes the following key steps:

1. Register as a member: Sellers need to register as a member on the logistics platform provided by the overseas warehouse service provider, open a back-end account, and become a member;
2. Create product information sheet: Enter product-related information in the backend system;
3. Stocking: Prepare the required goods;
4. Confirm order: Wait for notification of shipping arrangements after the overseas warehouse confirms the order.

The detailed process is as follows:

• The seller transports the goods to the first-leg warehouse through domestic logistics;
• After sorting and packaging in the first-leg warehouse, it is sent to the customs to complete customs clearance, foreign exchange settlement or tax refund procedures;
• Transport the goods to the destination country through international logistics (such as sea transportation, rail transportation or air transportation);
• Complete customs clearance, tax declaration and other procedures in the destination country;
• The goods are delivered to overseas warehouses;
• The goods are delivered to consumers from overseas warehouses through logistics in the destination country.

During this process, sellers can remotely manage overseas warehousing, use the logistics provider’s logistics information system to operate, and maintain real-time updates. The logistics merchant will store, sort, pack, and deliver the goods according to the seller’s instructions.

Postal logistics

China Post Express Logistics is an express logistics service provider with a long history, large scale and wide coverage, providing domestic and international express services. Its online shipping system supports customers to place orders online and provides functions such as logistics order management, online submission of logistics and customs declaration information, printing of email details, sending door-to-door collection instructions, and proactive notification of mail delivery status.

Postal direct mail mainly refers to China Post air parcel, which is suitable for packages weighing no more than 2kg. This service includes two forms: registered and regular mail. The registered service provides online tracking and query functions. Shipping requirements include but are not limited to specification restrictions, product restrictions, and tariff calculations.

• Specification restrictions: The weight does not exceed 2kg, and the outer packaging size complies with regulations;
• Product Restrictions: Mailing of dangerous goods, contraband and perishable items is prohibited;
• Charge calculation: The registered rate is the standard rate multiplied by the actual weight and then multiplied by the discount plus the registration fee. The registration fee is not included for surface mail;
• Delivery time: 5~10 days for neighboring Asian countries, 7~15 days for major European and American countries, and 7~30 days for other countries and regions.

2. Key points of international small parcel logistics services

In order to ensure the safety and efficiency of international small parcel logistics services, the following points need to be noted:

1. Choose a reliable logistics company: Consider price, timeliness, insurance and other factors, and choose a company with a good reputation;
2. Appropriate packaging materials: Choose appropriate packaging materials according to the characteristics of the items to ensure that they are not damaged during transportation;
3. Fill in the information accurately: Provide accurate sender and recipient information;
4. Reasonable selection of transportation methods: Choose the most appropriate method based on the nature, weight, timeliness, etc. of the item;
5. Go through necessary procedures: Provide corresponding information, such as import license, inspection and quarantine certificate, etc.;
6. Attention to details: such as choosing high-quality packaging materials and ensuring that information is complete and correct.

By following the above guidelines, the quality and efficiency of international small parcel logistics services can be effectively improved to ensure that items arrive at their destination smoothly.