Comprehensive process and characteristics analysis of online banking payment and settlement

Online banking (also known as Internet banking, online banking or electronic banking) is a virtual counter set up by major banks in the Internet environment. It aims to provide customers with a variety of financial services through network technology, including account opening, account cancellation, and inquiry. , reconciliation, transfer and investment and financial management, etc. These services enable customers to manage current and time deposits, credit cards, and personal investments securely and conveniently.

Online banking payment and settlement process

Although there are subtle differences between different banks, the online banking payment and settlement process can be summarized into the following six main steps:

  1. Customer access to the Internet
    Customers access specific websites through a browser, browse products and fill out online orders, select appropriate online payment tools, and obtain bank authorization for bank cards or electronic wallets.

  2. Information encryption
    Before customers submit their orders, their payment information is encrypted to ensure transaction security.

  3. Order Confirmation
    The merchant server checks the customer’s order information and forwards the encrypted payment information to the payment gateway. The bank’s back-end business server then confirms the order. After the bank verifies the electronic currency, it authorizes the funds.

  4. Confirmation message sent back
    The bank feeds back confirmation information to the merchant server through an encrypted communication channel and sends a payment authorization request to the customer.

  5. Funds Transfer
    After receiving further authorization from the customer, the bank transfers the funds from the customer account to the merchant account, makes the payment through the financial dedicated network, and sends a success message to both parties.

  6. Shipping Notice
    After receiving the success message, the merchant sends a payment success and delivery notification to the customer, and the entire online banking payment and settlement process is completed.

Features and advantages of online banking payment

The distinguishing features of online banking payment are its instant arrival and low cost. As an important online payment function of China UnionPay, it is suitable for domestic and cross-border e-commerce. In the process of using online banking payment, users only need to enter bank card information and verify the payment password on the bank’s website page, without jumping to other platforms, making it stable, easy to use, safe and reliable.

Advantage analysis

  1. Reduce operating costs
    Online banking utilizes public network resources, reducing the need to set up physical branches, significantly reducing operating expenses and improving profitability.

  2. No time and space restrictions
    With online banking, customers can access services at any time and anywhere, which helps expand the customer base and attract quality users.

  3. Service Innovation and Personalization
    Through digital channels, online banking can more flexibly provide a variety of financial product consultation and transaction services, which greatly meets the various needs of customers and improves the level of personalized services.

To sum up, the payment and settlement process of online banking and the characteristics and advantages it brings provide an important guarantee for the safety and convenience of users in transactions, and help promote the continuous development of the financial industry.